Client Review on Dunkin' Donuts
Feedback:
After my DD card was incorrectly charged at one of the locations, I was I formed to call customer service to rectify the situation. So I did. AN HOUR AND A HALF later I was still on hold. Walked into a nearby store and that store manager helped me in two mins. What is the point of customer service 800 numbers if y'all don't answer the phone. Even the store manager was ashamed that customer service wasn't picking up the phone. Once again, AN HOUR AND A HALF on hold. Never spoke with anybody from customer service!
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