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Last Updated July 1, 2026
Client Review on El Pollo Loco, Inc.
Feedback:
Monday, 7/30 went to location on Grand Ave/ Valley Blvd. In Walnut. Ordered only 3 piece dark meat and got red sause at salsa bar.One hour after eating I became violently I'll! I got food poisoning from either the chicken or salsa. I was unable to leave my bathroom for two days, missing work. I have never been this sick in my life!On the second day ,(today) when I was able to take a moment, I called the store asking for the manager I which the girl answering stated she was the manager? I explained to her what happened. She never asked for my phone number or name? All she had to say was "sorry"?I than called the corporate office leaving voicemails for Christine Jones and C. Ashford who neither have returned my call? I suspect they are aware of a problem but I caution all from eating at El Polo Loco!
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