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Client Review on Exovations

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We called Exovations in early November for a chimney siding job and had a pleasant experience with Chris in sales. He was friendly and knowledgeable and the quote given seemed fair. The follow up visit with the project manager Ken was quick - he spent about 5 minutes with us and said scaffolding would be needed and the quote would need to be changed. He said we would be hearing from him with a new quote and then sat outside of our home for almost an hour. A month and a half has gone by and we didn't hear anything from Ken. I even filled out a survey asking for a manager to contact me and nothing. A few weeks later I decided to call Chris - he was able to pull up the quote right away! So the quote was done. The price went up $1600 for ONE DAY of scaffolding. The fact that is was needed in the first place was questionable. Chris didn't catch it and we've had plenty of roofers use ladders with no problem. Secondly, the 25% increase in price is ridiculous. And on top of that, having to contact them multiple times and them being completely unresponsive. Don't bother doing the survey, they don't read it or don't care. I would not recommend doing business with this company.

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