Client Review on Firenza Pizza
Feedback:
I was at this location this afternoon and was highly unsatisfied with my entire experience. I pre-ordered my pizza online at 11:50 for a 12:15 pick up, i showed up to the restaurant around 12:30 and my orders were not even made yet. I went to the register and the kid at the counter looked at me confused then checked the computer and said i see the order but it has not been made. THANK GOD I BROUGHT MY PAPER RECEIPTS WITH THE ORDERS BECAUSE THE KID ASKED ME FOR THEM SO HE COULD MAKE THE PIZZAS!!! The restaurant had 2 people in it who already had their food! I thought the kid was working alone but while i was waiting for the pizzas to be made 3 more workers came out from the back but did not help the kid make any of the pizzas then disappeared AGAIN! i waited 20 minutes for 3 pizzas while i was on my lunch break from work and nothing was offered to me no one apologized nothing!!!!!!!! Was there even a manager on duty??? When i got back to the office to eat the pizza did not taste good and felt like it was rushed. My office usually eats here all the time but after this experience i don't know if i or my office will ever return.
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