fitkidsamerica.org
Client Review on fitkidsamerica.org
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I rarely take the time to write reviews but this time I really need to tell the truth and warn some parents out there and share my disappointment and disgust. This organization is a scam. They are dishonest and of not good quality at all. I paid for two kids( my kindergarten son and his little brother) to take soccer classes after school.( Besides the fact that they have young high school kids teaching classes, not even real professional instructors!) Anyway We did not like the class -which is our right as consumers- and after only 1 class we decided not to go on anymore.Well as any professional ,serious business out there would do , I would have expected that They offered us a complete refund. Not at all! Not refund. Tony , the manager ,pretended to be helpful by offering us another class within their organization. But after seeing the poor quality of their classes i absolutely did not want any other class from them. Well then "sorry but not sorry" "If we let every 5 years old change their mind cause they don't like something we would have to refund so many" Tony even dared to say. Oh really?! Oh well, 5 years old ( and their parents) have the right to try a service or class and decide if they like it or not! Any serious business would let them do that. Believe me I take swimming lessons at Floats East Lake, Martial Art at Pride Martial Arts East Lake, Ice skating at The Kroc Center Arena, Yoga fir kids at Hapa Studio ..etc.. This to say that I deal with lots of kids schools and instructors and I have no problem to pay when the service is good and the school serious and honest! But Fit Kids America ( Chula Vista Olympic view elementary) is not honest and serious business since they refuse to refund people after only 1 class! And it is a very poor quality service! Oh and manager Tony even said he never had complaining from anyone.. I was the only one. Well Moms talk .. a lot. After asking around I heard this: " I didn't complain cause I knew they wouldn't refund me anything so my kid finished his class but I never sign up for anything else with them anymore."Well you can fool somebody once ( and steal their money!) but we,Moms,, talk and spread the voice when something is good as well as when something is bad!
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