Client Review on ExerTech
Feedback:
After multiple attempts to get someone out to fix my elliptical, I finally had a technician scheduled (6 weeks later). I spoke with him on the phone personally, and he told me when he is scheduled at 8:00 a.m., he is there at 8. Then he showed up at 9:00 am., replaced the broken belts on my elliptical, and asked me to test it to make sure it worked. I did, and yes, it worked. Then he proceeded to tighten the screws so tightly that the next day when I went to use it, the pedal kept scraping the side of the encasement, making it again unusable. I called him back, and he admitted that the screws must be too tight. He said he would get back and fix it but he never did. Now I have an elliptical that I spent over 200.00 to fix, and the case had to be removed so that I can use it.
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