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Client Review on Franchise Marketing Systems

Love FMS

Hired For: Franchise Brokers in 2025

What was the best part of the experience?

Chris Conner and his team at FMS have been incredible to work with from day one. They took our 18-year pack walking business and built out a complete franchise system — FDD, operations manual, branding, marketing materials, and state registration. Chris is responsive, knows the franchise world inside and out, and gave us honest guidance at every step. Tim Conner on the operations side was thorough and detail-oriented. The marketing team produced a professional brochure and landing page that we’re proud to share with prospects. They made a complex process feel manageable.

What would you change about the experience?

Honestly not much. The process takes time and there are a lot of moving parts, but that’s franchising, not FMS. If anything, we would have liked a slightly faster turnaround on some of the early FDD revisions, but once things got moving the pace picked up significantly. Overall no real complaints.

Feedback:

We came to FMS with a proven dog walking business and a vision to franchise it nationally. Chris and his team turned that vision into reality. The FDD is done, our brochure looks great, the operations manual is solid, and we’re now actively preparing to sell our first franchise. We’ve already gotten press coverage from a major pet industry publication based on the foundation FMS helped us build. If you’re serious about franchising your business, FMS is the team to work with. Highly recommend.

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