Franchise Marketing Systems
Client Reviews on Franchise Marketing Systems
What was the best part of the experience?
Overall, FMS and Chris have been very responsive and helpful throughout the process. The team has been easy to work with, communicative, and willing to answer questions quickly, which made a complicated process much smoother.
What would you change about the experience?
The biggest area I would improve is the app development and proposal scoping process. I would have preferred a much more detailed proposal upfront so expectations, deliverables, integrations, and functionality were clearly defined from the beginning. The proposal was broad, which created blurred lines around what was included versus what required additional development costs. As a result, I now have to bring in an outside agency for areas I originally assumed were covered. With how quickly AI and software capabilities have evolved over the last 6 months, the app is now overpriced for the product I will be receiving, and the original proposal pricing no longer aligns with current market value. The app is still being developed, but there should be more flexibility in adapting proposals as technology rapidly changes. Unfortunately, FMS was unwilling to waiver from the original proposal structure despite how much the technology landscape changed during development.
Feedback:
Working with FMS has been a great experience overall. Their team has been extremely helpful throughout the franchise development process, especially with the FDD, operations manuals, and state filing guidance. They helped simplify a very complicated process and were always willing to walk through questions in detail. One thing that really stood out was how personal the communication felt. Chris and the team were very responsive, easy to reach, and genuinely invested in helping us move the brand forward. It never felt like we were just another client in a queue. Their experience with franchising, compliance, and documentation was clear throughout the process, and they provided a strong foundation for us as we launched our franchise system.
What was the best part of the experience?
Chris Conner and his team at FMS have been incredible to work with from day one. They took our 18-year pack walking business and built out a complete franchise system — FDD, operations manual, branding, marketing materials, and state registration. Chris is responsive, knows the franchise world inside and out, and gave us honest guidance at every step. Tim Conner on the operations side was thorough and detail-oriented. The marketing team produced a professional brochure and landing page that we’re proud to share with prospects. They made a complex process feel manageable.
What would you change about the experience?
Honestly not much. The process takes time and there are a lot of moving parts, but that’s franchising, not FMS. If anything, we would have liked a slightly faster turnaround on some of the early FDD revisions, but once things got moving the pace picked up significantly. Overall no real complaints.
Feedback:
We came to FMS with a proven dog walking business and a vision to franchise it nationally. Chris and his team turned that vision into reality. The FDD is done, our brochure looks great, the operations manual is solid, and we’re now actively preparing to sell our first franchise. We’ve already gotten press coverage from a major pet industry publication based on the foundation FMS helped us build. If you’re serious about franchising your business, FMS is the team to work with. Highly recommend.
Professional and Reliable Franchise Development Team
Hired For: Franchise Brokers in 2025
What was the best part of the experience?
They were always available to answer questions, explain details clearly, and keep us moving forward. The process can be overwhelming, but FMS made it much smoother and more manageable.
What would you change about the experience?
None - Their team demonstrated deep expertise in franchise development and guided us through each step of the process, from structuring the franchise model to preparing the FDD and ensuring compliance.
Feedback:
We truly appreciate their support and would gladly recommend them to anyone looking to franchise their business.
A Pleasure Working with Franchise Marketing Systems
Hired For: Franchise Brokers in 2025
What was the best part of the experience?
One of the standout aspects of working with Franchise Marketing Systems was their commitment to our success. They took the time to understand our vision and tailored their approach to meet our specific needs.
What would you change about the experience?
There is only one thing I would change about the experience. Each time we had follow-up calls to review edits we made to documents they created, the edits we sent over beforehand weren't already incorporated into the materials. I feel like it would have been more efficient.
Feedback:
I am thrilled to share my experience with Franchise Marketing Systems, who played an instrumental role in helping us launch the Level Up Leak Detection Franchise. From the very beginning, their team demonstrated exceptional expertise and professionalism, guiding us through every step of the franchising process with ease. The comprehensive support they provided was invaluable. They helped us develop a robust franchise business model, ensuring that we had all the necessary systems and processes in place. Their extensive knowledge of the franchise industry helped us navigate complex regulations and compliance issues, allowing us to focus on what we do best—providing top-notch leak detection services.
What was the best part of the experience?
The DFY model made it very easy to get our franchise legal and ready to sell.
What would you change about the experience?
There is nothing that I would change about this experience with Franchise Marketing Systems. 10/10
Feedback:
Working with FMS has been a pleasure. As a solopreneur (mostly), I needed a DFY service and that is what they provided. I can say with total assurance that I would not have been able to launch my franchise without them guiding me every step of the way. Thank you FMS.
What was the best part of the experience?
Chris and his team are always quick to respond and will provide. They do a great job of working through challenges you may have while franchising your business.
What would you change about the experience?
I would not change anything. Every time I have reached out to Chris he has responded back within an hour to get my questions answered in a timely manner.
Feedback:
I would recommend Chris and his team at FMS to everyone as they have always been professional and quick to respond.
What was the best part of the experience?
FMS is very quick to respond to any questions. Very informational team eager to help grow your franchise.
What would you change about the experience?
I do not believe there is anything I would change at this time. I am still fairly new to the franchise industry.
Feedback:
FMS has a great team that provides great service and results. Very easy to work with. I would recommend FMS to anyone interested in taking their business to the next level.
What was the best part of the experience?
Chris is responsive and able to get to get the job done in time. We had interested parties and Chris was able to organize our FDD to be completed in time for the sale.
What would you change about the experience?
Chris and his team are all very knowledgeable. He was able to accommodate a challenging partnership with us due to bicoastal time zones.
Feedback:
Overall we are pleased with the work Chris and his team have done. We look forward to their guidance as we expand.
Chri...
What was the best part of the experience?
The FMS team is a well-oiled machine. As soon as one department finishes, the next is ready to take over. I'm blown away!
What would you change about the experience?
On the companies end, everything was perfect. Really outstanding! I wish that I had taken even more time to prepare myself for this new future because FMS follows success 100mph!
Feedback:
I really can't thank the entire FMS team enough for being so professional and kind. Every single member of the team is highly skilled and really the model of what a business should look like. THANK YOU from the bottom of my heart for what you all have done for my company!
FMS has exceptional service and an amazing product!
Hired For: Franchise Brokers in 2024
What was the best part of the experience?
The customer service they have and the thoroughness of their product is what sets FMS apart. I received my business plan within 2 weeks. My FDD within two more weeks after that. They respond to my text and emails within minutes. I have recommended them to two other business owners, and they have also decided to franchise with FMS.
What would you change about the experience?
Everything has been a five star experience so far. The CEO, Chris flew in to meet with me individually. I am on a text and phone call basis with him and he values all of his clients and customers.
Feedback:
I am very excited about everything that FMS has provided. We just finished the operations manual and we are now working on the marketing, franchisee brochure, and website Landing page. I am very impressed so far and I know that I will be able to sell multiple franchises as soon as we are on the market. Keep up the great work, FMS!
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