Edition:

Client Reviews on Friendly Ice Cream Corp.

    • 2.1
  • 35 Reviews

Most helpful positive review

0 people found the following review helpful

By Frank Trun Oct 18, 2014

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Most helpful critical review

0 people found the following review helpful

By Jude Miller Oct 18, 2016

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Have never met such nice people while delivering to a corporation, kudos to these folks and thank you for being such great people

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Great hamburgers, good service, friendly staff.

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Just gave Friendlys a second chance to get an order correct for takeout. 2 Strikes because the order couldn't be prepared correctly. What has happened to pride in work. Several Friendly's (4) visited in the last year and each lacked service. The food was not always prepared and the Service was horrible. I used to love to go to Friendlys and now this was my last time. No more chances. It's too bad a great family restaurant has gone down hill so much in recent years.

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On $2 Tuesday I went to Wethersfield store. I am handicapped so my friend went to the window and was refused since I was not able to come alone My friend then came back to the car and set up my scooter so I could drive to the. Window. Manager informed me that two people together would not be served.. I am doing everything I can to let others know of this treatment of handicapped people.

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Went to breakfast June 1st, took a long time to get seated and waited on. Waitress never asked how we liked our breakfast. Toast was ice cold, over easy eggs were almost warm, got bottom of pot of coffee. Never again!!

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Dear friendlys my nephew went to one of your Massachusetts restaurants, the look on his face is perfect picture material worth a million bucks wait till you see this kid he's absolutely beautiful hope you can use him in your advertising campaigns he would be perfect I did get an email from your company a little while ago but I lost the email could you please email me again with the proper connections so someone in your office can take a look at him he is blond with blue eyes he's absolutely beautiful thank you very much hope to hear from you soon

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Horrible service! I went this evening to get ice cream. There were three staff members at the counter on their phones and were to distracted to wait on us. What's worse when we left to call and complain, I found out the manager was one of the employees to busy on her phone to offer assistance!

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Good place

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We had a party of 20 people going to the Swansea restaurant. We called ahead to notify them of a big party heading their way, and the person on the phone needs to learn how to hit the mute button. She put us on hold and clearly I could hear her talking to another employee upset about how big the party is. She kept on telling the employee that she was going to deny us from going there! But she never told us on the phone. When we got there we got treated rudely and got mistreated! For drinks they gave us kiddie size cups, we asked why and the waitress said cause the size of the party! Now some of us were upset and started to get upset with the waitress, so she told her manager and the manager came and told us not to be rude to the waitress. Well if all of the restaurant employees did their job and didn’t mistreated us maybe you wouldn’t get an attitude back at you! Now if Friendly’s accepts this kind of treatment towards their customers, then maybe next time I’ll take my party to another restaurant that would greatly appreciate the business!

Feedback:

The store c Memorial dr chicopee the manager store not respect Customers and she is very very rude

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