Client Review on Garage Living

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I have to say this is my first ever online review of any company doing work in my home, so here it goes. This is now my third project completed by Garage Living and I couldn’t be happier. I originally met Daniel 4 years ago when we hired Garage Living to coat our garage floor. Shortly after the floor completion we moved homes and called Garage Living in again but expanded our scope of work to include their pvc slatwall organizing paneling, heavy duty shelving and of course their polyaspartic garage floor coating. As time passed and our storage needs grew and I passed by their very impressive showroom in Vaughan for the first time to pick up more hooks for the slatwall where I discovered that in addition to garage they expanded into the outdoor kitchen and cabinetry industry. Timing for this discovery couldn’t be better as I was starting my backyard landscaping project which included a professionally installed outdoor kitchen. Although I have received a couple other quotes from other vendors, I felt comfortable giving Garage Living the opportunity to bid the job as I was extremely impressed by their showroom display which was almost exactly what I looked to achieve. I contacted my original designer Daniel to schedule the initial onsite design consultation where Daniel spent the time to really establish my wants, needs and establish an appropriate budget for the job. Two days later I received detailed drawings of what he proposed accompanied by a formal itemized quotation inclusive of the actual outdoor kitchen cabinetry, grill, counter tops, refrigerator and sink. The initial quote came in a little beyond my budget level but Daniel stayed very patient with me and helped trim back where necessary to get me to where I needed to be while ensuring the aesthetics and functionality was left in tact. In the end we proceeded with every recommendation Daniel made. There were many back and forth discussions about proper colour selection and I’m so happy Daniel stayed firm on his initial selection that I also saw on display in the showroom. The job was scheduled for 5 weeks out giving time for me to complete the hardscaping prior to Garage Living’s arrival. During this time Daniel was in close contact with the landscapers and carpenters to ensure the site conditions would be perfect for their installation. This was not something we discussed would be included in the scope of work but something Daniel did to ensure the project was a complete success. A few days prior to the scheduled installation date we received a phone call reminding us of our installation. The installers showed up on time and ready to work. The kitchen was installed in one day and the installers left the job site spotless and did a great job all around. Daniel came back to meet with both the gas fitter and counter top installer to ensure everything was being done perfectly. Knowing that we had a very large outdoor dinner party scheduled for the that weekend after the installation completion, Daniel came back to the house and spent 30 minutes with my wife giving her a full instructional training seminar on how every aspect of our kitchen worked with focus on our new Alfresco grill. Just when we thought we couldn’t have been more impressed with Garage Living, I got a phone call the Monday after our function from Daniel to follow up how the function went and what I thought about the grill. This for me went well beyond my expectations of customer service and urged me to share my experience online. Every step of the process was A+, the product is amazing and the staff from showroom reception, to design, to installation couldn’t be better. Thank you Garage Living for a job well done!!Michael DeTomasso