Green Home Solutions
Client Review on Green Home Solutions
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I cannot say enough great things about this company. I am a real estate agent and had a transaction where we realized the house had mold - my first time surmounting this problem. Of course, we're running out of due diligence, the seller and listing agent aren't being exceptionally helpful or understanding, and I only have a few hours - AFTER HOURS - to find someone, anyone that would be able to get a professional out to the property quickly (as in the yesterday kind of quickly).A friend of mine recommended I call Green Home Solutions and, as luck would have it, Barbara Carey, rock star employee, happened to still be in the office much past the hour when she should have been home and, because I was very lucky, she picked up the phone, talked to me until I was able to calm down, and got someone out to the house fast, quick, and in a hurry. I recently sent another client of mine over to them and we got exemplary customer service for a second time, so I know it wasn't just luck the first go around.The value you get is beyond comparison here. You are provided Michelin-level customer support/service, options that are friendly for families/pets/the environment, and they will talk you through the whole process. Mold remediation from start to finish isn't inexpensive on it's best day, but there are always options. You get a stage by stage breakdown of what needs to be done to never, ever have this problem again so you can budget over time (a short period of time, but still) or, if that isn't for you, they also offer financing. Honestly, working with service providers is a large chunk of what I do in any given day. I can honestly say that it is a breath of fresh air (no pun intended, but still appreciated!) to experience the professionalism, exceptional customer service, and care that I've experienced in my interactions with Green Home Solutions and, especially, their office staff.
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