Client Review on Green Home Solutions

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tl:dr - don't hire this company - they won't tell you what is going on, and won't help when there is a problem. Terribly disappointed in the lack of clear communication this company provides. If possible, avoid dealing with them at all.I met with their representative at my home to get a quote for mold remediation and insulation removal and replacement. I was initially hopeful as I liked the ethos of the company from the website, as well as the numerous promises that there was a fast turnaround on their work (the site promised as little as next day service, and while I did not need this, I did need the work done in a timely manner). Three days later I still had not received a quote or any follow up communication from their representative, who had promised to send it the same day. I had to contact their corporate office in order to get contact information for the local office to find out why I had not been contacted. As soon as I did receive the quote (which was reasonable), I contacted the office again the schedule service, as I needed this done ASAP. The suggested a date ONE MONTH OUT. At no time had they given any indication that there might be a wait of this kind of time, or I would have sought quotes from other companies. After discussing the urgency of the situation with their office, they were eventually able to schedule for 3+ weeks out, and we discussed arrangements for financing etc, however no contract was provided until the afternoon on which the service was provided (during which time crews were already at work in my house). Nowhere on any of this information was written explanations of who would be present in the house, whether I could have my realtor show it, etc. Both the representative and the office manager continue to claim that they discussed this with me on the phone or when visiting my house, however the former did not, and the latter provided conflicting information, saying one thing on the phone and another in e-mails. Our services were scheduled to take place on a Friday (mold), and a Monday (insulation). It was at 8pm on that Friday night that I was sent an e-mail stating that the insulation work would "maybe" take place on Monday, but probably not until Tuesday (when I had showing of the house scheduled). No attempt was made to contact me earlier in the day when their office discovered that they had not obtained the supplies of insulation needed to complete the job. Tuesday - crews arrived and worked on the insulation. I received an e-mail at 6pm that night stating that the work on my home had been completed, and a request to authorize payment.Wednesday, 1:20pm - a crew arrives at the house to complete the work that had not, in fact, been completed the work the night before. Not having been informed of this, I had a showing scheduled at 2pm. The crew finished the insulation later that day, but somehow were unable to re-attach the wiring they had pulled down while removing the old insulation.Thursday - supervisor arrived (on a scheduled visit this time, finally), to reattach wiring that should have been replaced on Friday when it was initially disrupted.Throughout this I have been repeatedly communicating with Barbara in their office (the representative Fredrik not replying to any e-mails), asking for clarification and expressing my frustration as these problems have now cost us 1 buyer that we know of, and several showings. She has been defensive, issued meaningless platitudes, and apologized but refused to take responsibility for the lack of communication regarding when and what her crews would be doing, or for the downright INACCURATE information in the e-mails she has sent.