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Client Review on Green Home Solutions

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I have read the other reviews and I am wondering if I am dealing with the same company??? I called a week ago and the girl took my info then hung up on me. I called back and somehow got the main office in Pa. The man I spoke with had no record of my information in the system, ok, thats fine I guess. I gave him my info and he told me someone would call me back to set up an appt. I missed a call a day or two later because I was in a doctor appt. I called them back and explained I had recently missed a call from them. The girl said she was on the other line with 'an old lady and knew it would be awhile so could she call me back' Ok, thats not great customer service AT ALL for me or the other lady. That was last week. Still waiting. I called the main office yesterday to let them know how their Atlanta franchise was operating-at least with me and Heather assured me Barbara would be calling me. Still waiting. I'm ok if things get busy one day and I wait or even that when I called back the girl put me off and said she would call me right back but that was 4 working days ago. Now I'm thinking maybe I shouldn't even let these people near my home. My whole experience with them has been VERY UNPROFESSIONAL.

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