Habit Burger Grill
Client Reviews on Habit Burger Grill
Feedback:
Worst possible customer service !!!! Ordering online is to no advantage you'll wait in line and re order food.
Feedback:
My online order didn’t go through until I arrived. The manager was very rude and told me to call corporate instead of assisting me. In addition they forgot to pack dressings for our salad. I spent so much time waiting for our order that I missed my lunch break. I made sure to tell everyone at work the bad experience. Please avoid this Habit if you can!
Feedback:
Hi folks, just wanted to share upon going to this Habit 470 Lone Hill Ave in San Dimas store. When I approached to order 2 hamburgers...you can look at the menu and I see that everything you buy is singular. Another words, you want a drink $1.99, you want a Hamburger $3.69 and you want the sweet potato fries $2.99. What trying to share is NOTHING, on here MENU give the patrons any fair advantages $$$....meaning NO combination of any orders price are fixed ie (for them as a company). So when a customer walks into to the Habit restaurant you look up, you are picking what you want to eat, people are waiting, and customer service is so terrible. They needed more people to work up at the cashier. The cashier did NOT even listen when i first approached to make the order, I had to really WAIT for the 2nd hamburger, by the time I got home...everything IS soggy and COLD!!! i LIKE MY FOOD TO BE hot, with being the price is high$$$...Not going there anymore!!!
Feedback:
So disappointed came in to the Costa Mesa location 8:30 pm 11/18/17 Poor service delivers bad costumer service and cold food would not recommend this as a good place since it two cooks one cashier no rush time only costumer on line really bad service from the teen manager ...
Feedback:
Very disappointing, tonight was the first time trying out the habit ! I placed an online order with a total of $ 50.00, then I get home and they forgot MY burger 😢 so I called the store and told them what had happened and they pretty much told me if I didn't come in tonight I couldn't get a refund smh, I will not come back !
Feedback:
Very disappointed with my recent experiences with this place. The website breaks down a great deal and refuses to accept standard debit or credit cards. Then you're forced to call the call center to place an order, which I had to do again. After waiting on hold several minutes, someone came on the line, took my order, confirmed it, took my credit card information, and told me when the order would be ready. I went to the store and was on time, but they had no record of my order whatsoever. The manager was very rude, curt and disrespectful, claiming that he would take no responsibility for what happened. He was dismissive and turned his back on me several times. I was both angry and frustrated since this was not the first time this has happened. He told me it would take another 7 to 10 minutes to make my order, but I was reluctant to have to wait as I had a Lyft ride out front waiting to give me a ride back to my home. At one point, because he didn't like the fact I was frustrated, he had the audacity to threaten to refuse to serve me at all. I was ready to walk out the door but he then came to his senses and went ahead and rushed the order. I was so upset when I left that I could not finish eating the food when I got home because I was so aggravated with the poor management attitude and the fact that my order never arrived at the store to begin with. Their food is pretty decent which is why I have continued to go back there, but I will no longer do business with The Habit until they get their collective act together ... meaning the website working properly, and friendly operators able to take an order over the phone and ensure that it gets sent to the store. But the unprofessional management attitude has to change. I will likely never do business with this sorry establishment again, and I will freely share my experiences with friends, neighbors and colleagues.
Feedback:
Well, would've got 5 stars, except this is the Corporate office, not somewhere you can eat! I was a little embarrassed
Feedback:
Very poor service @ Gilbert, AZ location. Not efficient at all & rude. Disappointing.
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