Happy Nappy Diaper Service
Client Review on Happy Nappy Diaper Service
Feedback:
When you first speak with the owner, he makes pretty big promises which unfortunately the company cannot seem to deliver on. Firstly, their diapers, possibly due to being worn out, have poor absorbency relative to both disposables and other cloth diapers. As well, many diapers had broken snaps and soil marks. The covers they rent also have rips, some held together with hockey tape. Secondly, although we only used the service for about a month and a half, there were a mistakes on more than one delivery - too few diapers delivered, wrong size, etc. When trying to contact the company to address such issues, as diapers are a need right now type product, calls and emails went unanswered either entirely or it took a couple of days. When signing up for the service, responsiveness was one of the biggest points the owner sold us on.- you can call him anytime and for any baby related concern. Even when given the owners direct cell, attempts were still ignored. Overall, using the service, given the mistakes that required follow up, and the poor quality/worn out diapers that caused many leaks and extra laundry, i would strongly recommend not using the company and if you want to cloth diaper, purchase your own supply. Doing the cleaning portion yourself is actually much less of an inconvenience than dealing with this company and the poor product.
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