Edition:

Client Reviews on Wyndham Hotels & Resorts, Inc

    • 3.6
  • 74 Reviews

Most helpful positive review

0 people found the following review helpful

By Hotels.com reviewer Jan 01, 1970

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Most helpful critical review

0 people found the following review helpful

By Debby Kinn Jan 01, 1970

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Feedback:

Air conditioning in room broke and wasnt repaired for 2 days.checkout was rushed anddone under pressure by. Employees

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Great facility for a family

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It seems like the strange activities have slowed down there That's good for the families

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I recommend never staying here. I booked I room for one night through Priceline. When I arrived they took an additional $50 out my account and said it would be refunded in 24 hours, it has yet to be refunded. The lady gave me the room keys I went to the room with my 11month daughter and there was a random man staying in there. I left the room immediately and told the front desk lady Rebecca about it. She didn’t know who the person was and claimed she never checked anyone into that room. I didn’t stay there that night. Called Priceline to get a refund and they said they just need the manager to sign off on it. The manager has yet to answer or return any of their calls. So now I don’t have a refund for the room and the 24 hour hold fee is still not reversed. Worst experience at a hotel that I have ever had.

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+I like the location its close to the airport and easy to access-It smelled like smoke and my room had broken doors the cupboards were falling off and the blinds were broke

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Staff was friendly and helpful. They went out of there way to get us the room on the first floor.

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Double Charged for room. STAY AWAY

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We loved the staff. They were friendly, engaging, and helpful. Every time they saw us they said hello and genuinely smiled. The breakfast could have been kept up better but was fine overall. The only issue we had was the serious need of …Read more on Hoteis.com

Feedback:

The property is 1.) in shambles and unclean, and 2.) infested with a serious drug problem. It became commonplace to see junkies shooting heroin outside of my window, behind the dumpsters, and all about.||||To boot, the service is at a level …Read more on TripAdvisor

Feedback:

Room layout was great. the beds were comfortable. Staff very pleasant and helpful||Breakfast was great. Plenty variety and hot. Location worked great for our famiy trip.||Needs More Safety features in bathroom.

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