Home Helpers Home Care
Client Review on Home Helpers Home Care
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When we think about the services Home Helpers provided, we don't even know where to begin with all the Thank You’s! Our mom and dad lived in a retirement community and we used Home Helpers on occasion when one or the other was not doing well for one reason or the other. But when our dad died and our mom moved from Independent Living to Assisted Living we figured we would not need them anymore. Boy, were we wrong! When we thought our mom would enjoy the company of all the new neighbors, she actually, to our surprise, became somewhat of a recluse. For one reason or another she was embarassed by what aging was doing to her body and really didn't want to be social anymore, plus the fact she was very depressed from our dad’s passing. So even though Assisted Living was providing her services such as meals, laundry, cleaning, etc., it was very clear mom needed a full time companion. At 94 she was still walking around with a walker, but her every movement was very slow and calculated. She was an accident waiting to happen. Home Helpers came in for 12 hours a day and provided mom with much needed social activity, friendship, meal companionship, straightening, and bathing assistance. Mom was very particular about how she looked and caregivers would even iron clothes for her. The caregivers really came to know Mom quite well and would encourage her to go out for activities or take her up the the lake to feed the ducks. They recognized that mom was very independent and would always try to do everything by herself. Even though it could take 2 hours to bathe and get dressed, they always remained patient with her. They also came to know how hard of hearing mom was and could eventually tell whether mom understood them or not as she would generally not say she couldn’t hear you. They helped her put in her hearing aids when it became difficult, and sometimes they even had to write on a whiteboard to communicate. They became very good friends and often told us they really loved working with Mom. The care logs they filled out were always wonderful to read to find out how her day went. The office staff was very helpful when we had concerns about new caregivers and would quickly attend to our needs as it related to Mom. We strongly recommend Home Helpers as they truly do offer the same services as they would their own mom. They understand even the smallest of concerns and immediately take care of them. The caregivers also know how to work at the facilities and get along wonderfully with the staff. If ever we need help again we will no doubt call them!
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