Client Review on Homeclean Domestic Cleaning Ltd.
Feedback:
Huge disappointment!!!Do not use their franchise in Birmingham.Booked an end of tenancy cleaning from their Birmingham office, and was informed 4 hours will be required. I booked 5 hours in case they cannot finish. However, the 5 hours cleaning is a big big disappointment. 1. All skirts are still full of dust and clearly not cleaned;2. hairs can be found everywhere including the bath tub!3. The tile in the bathroom are still covered with deposit and sludge, mould (the cleaner said she cannot clean), but I cleared that after she is gone easily with some bleach.4. Most windows frame are still covered with dust.5. The hob was not cleaned properly, I cleaned it myself.Moreover, they told me they can clean the stains on my carpet. Not only it wasnot cleaned, the unprofessional cleaning stuff used by the cleaner set the stains in the carpet, even the professional carpet man cannot remove that anymore.HC guys, If you don't know how to clean, please let your customer know that, do not use trial and error approach!!!btw, worth mentioning, they actually did not 5 hours for me, as the cleaner was late for more than 15 minutes, and left on time.
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