homestoryorangecounty.com
Client Review on homestoryorangecounty.com
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I cannot tell you how happy we are with our doors and the service that was provided throughout the whole door replacement process.I had been doing research for almost 18 months on how to replace the original 1960’s doors in our home. From looking at the box stores to try replacing all 13 of them ourselves, to contacting our go-to contractor and getting recommendations on where to get them and planning out a time to replace them (deliver and store 13 doors, replace them to ensure they git, remove them and paint them, put them back in …), to reaching out to referrals to others who have done this project before. Needless to say, I did my homework in order to find the most timely and COST effective way to do this, all while having 2 small children in our home. A year ago I made an appointment with Home Story to get an estimate and looked at some of the reviews and got scared and cancelled the appointment- I can honestly say that I regret doing that because my amazing doors could have been replaced sooner than they were!After realizing the hassle (weeks at least), the mess, and the cost it was going to be I had pretty much given up! Then a neighbor said first hand that they used Home Story to replace their upstairs doors and that they were very happy with them. I figured it worth a shot to get a quote. They were able to schedule a meeting for a quote that weekend.Val came to our home, showed us our options and explained the whole process. She was able to work with us, listen to what we were looking for and went above and beyond to contact corporate to help work with meeting our needs. After getting a quote and realizing how easy they were going to make everything- it really was a no brainer. Andrew came to measure on February 5, 2019 and all 13 of our custom doors were installed on March 1, 2019 in TWO HOURS. The whole team was beyond professional, helpful and we are beyond happy with the end result. The only thing I regret is that I did not have them come sooner! Thank you to everyone from Home Story! You completely changed the look of our home and we really could not be happier!I would highly recommend Home Story to anyone and look forward to contacting you again when we decide to replace any other doors that we weren’t able to do this time around!
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