Client Review on Homeworks
Feedback:
So far, Homeworks has been a chore to deal with. We scheduled a showing with Matt on Tuesday the 27th. He called to confirm. We showed up to the house: No Matt. We called twice. Left a voicemail. We were entirely understanding because things come up, and were eagerly awaiting Matt's response to our voicemail so we could reschedule. It is now Friday. Every call to Homeworks went unanswered as did our voicemails (we left more than one). Finally, I texted Matt today (I hadn't previously because I don't like to bother people on their personal numbers for business) just to have him say that he called and left us a voicemail that morning and that WE did not call to confirm the appointment, which is why he didn't show up. Of course, I provided screenshots of our CONVERSATION (not voicemail because we actually spoke!) to which he gave a half-hearted apology saying he didn't write it down as confirmed. If you can't keep track of someone's appointment, how do you keep track of your tenant's rent? Also, he could have checked his voicemail or called us back if that was truly the case. Now, the house we intended on renting has been rented out to someone Matt bothered to come to the appointment for, and we are out the $40 application fee. So far, not so good.EDIT: Matt called and woke me up at 7am BEGGING me to change his review. He said 'You know, I did apologize. And I do have other properties.' Number one: Saying you apologized, doesn't count as an apology. Number Two: I already made it very clear HomeWorks wouldn't get another dime of my money. Number Three: We already rented a much nicer house from a much better company(Elite Estate Management if anyone needs it). Number Four: I don't appreciate being woken up to hear an adult man cry about how unfair I was. If Google would allow 0 stars, I'd make sure you got them.
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