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Last Updated May 1, 2024
Client Review on Hyatt Hotels Corporation
Feedback:
Hyatt has the worst customer service! Do not even try to price match... just go to Marriott! Hyatt technology is out dated compare to its competitors and they still use process with human error. I found 3-4 cheaper websites than Hyatt website but when you request the price match ... they can never find the deal since the customer service does not know how to use google. It’s all luck if they match since it’s based on Hyatt call center finding it. If you try calling them ...they just drop your call when you ask questions. It happened to me 3 times and no one called me back. Horrible service. Hyatt - feel free to review the call that your record. I just cancel my room and moved on since this was a horrible experience. You lost 600 dollars for 50 discount. And know you lost a customer for life and all my company accounts.
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