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Client Reviews on Krispy Kreme Doughnut Corporation

    • 2.8
  • 30 Reviews

Most helpful positive review

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By Scooter Daniel Jul 19, 2019

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Most helpful critical review

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By James Youngstrom Oct 19, 2019

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I applied for a general manager position in Beaverton back in May it took them almost 3 months to reply to me saying they already filled the position

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Samuel Barfield III, Mann Barfield III, ME SAMUEL BARFIELD, III

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My favorite “food” ever!

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Great salad with grilled chicken!

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This is the corporate office of Krispy Kreme Doughnuts and is not open to the public

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worst service from a manager I have ever seen and I worked in the restaurant biz for 30 years this was the rudest person and should stay in the back making doughnuts and not in front of people was not how I want to start my day. south florida av. Lakeland florida

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No hair nets handling unsanitary things like rubbing nose running hands with handling gloves through hair several times then handling gloves the manager needs to send observation people to watch his untrained help I Know they are young no excuse for health training unbelievably

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On 11/19/2017 at approximately 8:45 pm my daughter and I visited this location. The manager was mopping the floor at the side entrance and there was no Wet Floor sign at the door. As we carefully tipped across the floor, she looked up at us with a look of disgust, and continued to mop. Once we reached the counter, another employee was there, and she didn't greet us either. One other employee finally came over. I explained to her I received an offer on the Krispy Kreme app stating if I redeemed points from 11/19-11/21 I would receive a Bonus offer for a $4.99 Original Glazed Dozen next week. The other employee that didn't greet us initially acted as if the offer wasn't valid, and walked away. The employee assisting us stated she would try to see how it worked. The manager finally came up and told me that they don't have anything to do with the apps offers and they don't honor anything like this. This promotion is connected to the Panther's Scored! Promotion; I'm sure the Carolina Panthers Organization would be thrilled to know Krispy Kreme is telling customers they won't honor their app offers! I have earned enough points to redeem a dozen of doughnuts of any kind, and wanted to use them to purchase a dozen birthday cake doughnuts. They were advertising it but did not have any available at the window nor in the main case. I was forced to use the redemption for glazed only. I asked for the name of the general manager. The manager gave me the name, smiled, and walked away. She didn't apologize or anything.The young lady that helped us was really friendly. As we were leaving, a Latino couple came in. The manager smiled, greeted them, and told them the doughnuts were so good, they would melt in their mouths, so this shows she does know how to treat people in a humane manner. Unfortunately she chose not to do so in our case.As the wife of a disabled Gulf War Veteran, it's unfortunate, my daughter and I were subjected to such poor unprofessional service. Krispy Kreme solicited the support of the community to support the food bank, without our support, your doors would be closed, and the employees wouldn't have jobs.

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Extremely disappointed in the Pearland, Texas location! I have enjoyed Krispy Kreme all my life and was so disappointed in the quality of the donuts at this location. The kreme filled had less than an 1/4 teaspoon of kreme. The doughnuts were AT LEAST a day old. This is not the quality I grew up with. Maybe they need some guidance from corporate. Hate to see them struggling.

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Gastonia location sucks!!!!Have been 3 times recently because i bought my 2nd fundraiser card. Everytime i go in this location they have lame excuse as to why they dont have doughnuts. The excuses are we aren't making anymore of those tonight, or we are closing as im saying to them not til 11 right and at 9ish they are replying yes, and tonight at 830 they once again stated they arent making anymore doughnuts. I have called corporate and left a message as well i look forward to speaking to someone tomorrow. It would be different if there were more locations but unfortunately there isnt. Also there is an employee there with a beard which would be nice if they would wear netting around the food. NO STARS INTENDED BUT GOOGLE WOULDN'T LET ME POST WITH OUT PUTTING ONE!!! NO BUSINESS IF THINGS DON'T CHANGE!!!!AND NO MORE PAYING 20 BUCKS FOR FUNDRAISING CARDS WE CAN'T USE!!!And DONT BOTHER WITH CORPORATE BECAUSE I JUST GOT OFF THE PHONE WITH CHRISTY AND ALL SHE COULD DO WAS APOLOGIZE AND THANK ME FOR BEING A LOYAL CUSTOMER......INWHICH MIND YOU I HAVEN'T BOUGHT ANY DOUGHNUTS THE PAST 4 TIMES OF VISITING BECAUSE THEY WEREN'T AVAILABLE TO BUY. GOSH CAN'T A GIRL GET A DOUGHNUT

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