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Last Updated April 1, 2024
Client Review on Massage Heights
Feedback:
I'm trying to get a response from a franchise owner at the Schertz location to refund my money. I cancelled my services on 8/22. I did not have a "contract", I simply had a month to month contract. They still took money out and I can't get anyone to call me back to get this refund processed. As I'm reading the reviews, I'm outraged at this thieving industry. Do they think people simply have $70-$100 to throw away. I paid for the services that I used. I am now using health insurance for my back issues so I cancelled. I guess that's not a good enough reason, they still want to take my money. I'm in the customer service industry and we would never be in business if we treated our customers in this manner.Who can I get in touch with to get my $70 refund?
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