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Client Reviews on Mosquito Treatment and Control

    • 4.2
  • 27 Reviews

Most helpful positive review

0 people found the following review helpful

By Jennifer Gentle May 18, 2019

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Most helpful critical review

0 people found the following review helpful

By Andrew Alexander Oct 18, 2017

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Feedback:

Mosquito Joe is the best! We have not had any mosquito problems since we signed on with them which makes summer great for us and the family. The workers are all so polite and friendly. Would highly recommend them to others.

Feedback:

We have a VERY COMPLICATED yard that includes very sensitive plants, vegetables, ornamentals and we're in the midst of a major home addition. The technicians worked around our complicated schedule and used care and concern as my wife walked them through the yard explaining her spraying concerns and cautionings regarding the vegetables. As a result we are again in a mosquito free home and yard. I highly recommend Mosquito Joe to even the most discerning of yard lovers to make their outdoor space livable. Even our contractor has put the bug spray away.

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Outstanding service and staff! Definitely have made my yard fun again!

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Very professional. Product works. We eat on our deck now probably 40 times per year. There is always a few skeeters that find us between treatments but no big deal.

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HUGE difference when Mosquito Joe sprays our yard, can be outside again. I have been using them for over 4 years now and love it! March-October service and worth every dollar!

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Gary treated my lawn. He was polite, professional & friendly!!

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Have been using them for about 3 years and have seen maybe 3 mosquitoes in our yard since then. Before then, during our first summer in the house, we could barely go out on our deck or use our pool, without being eaten alive, Friendly staff and it really works!

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I will say the product is "5 Stars" but the customer service is "no Stars."Horrible communication between the handlers and the folks that spray. Used their service for two years and finally got fed up with them doing "drive-by" sprays. I called customer service almost a dozen times and eventually ended up with a Manager and still....the handler and the folks spraying are on two different pages. They were always quick to charge my AmEX but extremely slow with customer satisfaction.

Feedback:

Please don't get service with this company. I fell into their trap of their advertisement for new customers. This company creates unauthorised debts. I just learned this weekend that they have been charging me for treatment to my yard without my authorisation. I specifically told them that I wanted the service cancelled and that I was going to call them if I needed the service again. All this information was shared through a phone conversation with one of their representatives. Their representative was very nice and told me that they were very flexible and that they will stop the service. Also she stated that whenever I wanted to resume the service just to call them. I felt that everything was taken care of but instead I kept getting billed for it. I just found out that I have been getting billed since 2015. Also we sold our home on 28 October 2016 and they continued to spray even though we don't live in that address anymore. The latest bill is for 276 dollars from May 2017 to now. I have been trying for Ms. Morris to take care of the situation but so far it seems like I am being avoided. Also please don't give them access to your bank account. I already contacted Navy Federal about this company taking money out of my account without my consent. I called Mosquito Joe Friday night stating that they didn't have permission to take the 276 dollars but instead they rushed and took the money the following day. I am so sad of how company's like this takes advantage of their customers. I read some of the reviews on this page and it just seems like MOSQUITO JOE continues the same pattern of stealing our money!!! I wonder how these people sleep at night? I will pray for you all!!! I will also write to the "Better Business Bureau" to report this company for stealing the money of a military Veteran that has given so much for this country!!! July 29, 2017 Mosquito Joe has resolved the problem and has refunded our 276 dollars back to our bank account. Linda has apologised several times for the inconvenience. We are very pleased with the issue being resolved. It took some time but MOSQUITO JOE came through for us. Thank you Linda for resolving the issue. I recommend that with any company not just Mosquito Joe you keep proof of everything especially cancellation notices.

Feedback:

I appreciated the expedited service l received and l especially liked the 100% guarantee that was offered if l was not COMPLETELY satisfied which l had the opportunity to utilize. Having a agent come out the next day was awesome!!

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