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Client Review on Mr Waterheater Enterprises, Inc.

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Avoid at all costs!!Unless you are savvy and know about plumbing and exactly what you need ...and don't need ... do not use this company. They will pressure you into doing work you don't need. And, on top of everything, their customer service is awful.The response from the company below is full of half truths and purposely misleading.The service crew did not tell me my waterheater was NOT broken. I realized it was not broken myself (misinformation from a tenant) and the service people tried to talk me into replacing it regardless as well as doing other unnecessary work. Only when I refused they told me about a service call fee that was not previously disclosed. I had also agreed to pay the fee but asked for a credit to my account for a future job. We have many waterheaters and had already used them for several.Like I said...you can use this company if you are savvy about plumbing. And...the only reason their workers were at the house for over the 15 minutes it took to try to scam me and communicate with the boss regarding the 'house call' charge, was to harass my tenant after I had left the premises. I will not call them again. This part they got right!!!

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