Papa Ginos, Inc.
Client Review on Papa Ginos, Inc.
Feedback:
This is unfortunately the last time I try to order from this location on game day. The staff does indeed seem overwhelmed, and it doesn’t appear to be their fault. I waited at least 5 minutes on the phone twice which, granted is not long, but can feel like an eternity when you want to get an order in on game day. On one occasion I called 3 times to ensure an order was ready and correct as I had no room for error to bring food to a football party. When I got there, the order was wrong. On a second occasion, they said 20 to 25 minutes, and I waited more than 40 minutes. This staff seems competent and hardworking enough but my gut feeling is that corporate is not training and managing them well enough. With these experiences, I simply cannot rely on this location for prompt, accurate service.
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