Client Review on Passtime
Feedback:
Staff is very unhelpful. When the finance company is closed. They have no regard to you having a vehicle. I had no vehicle all weekend, because the finance company messed up. Not my fault. They pretty much said. Oh well. Better luck next time. When asked to speak to a supervisor. I was told they were busy on other calls and if I gave them my number I would receive a call back. 6 hours later and no call back. I called again and asked to please talk to a supervisor. I was told again they were too busy. And to take my number down to receive a call. I asked if I could wait on hold because the issue needed to be resolved. I was told that they would have to terminate my call if I didn’t comply with giving my number to receive a call back. 3 hours later and still no call back. This is horrible. Why would you treat a customer like this? Why should I be punished?! I recommend anybody buying a car that requires a pass time device to stay far away from this company and try something else. These people could care less
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
