Client Review on Perma-Glaze, Inc.
Feedback:
It was a nightmare! It took over one month until they completed the final top coat on a tub/shower unit and a double sink countertop. A month of no bathroom or bedroom use. We were told: "In 30 years of business you happened to be that one job where everything went wrong." WHAT?! The tape masking job was horrible and we still have overspray all around which requires us to repaint the walls. No one told us we needed to cover our bedroom furniture & TV because the glaze emits a fine mist like a sprayer unit. I covered to protect my stuff but a day late after walking in and seeing the air filled with paint/glaze mist.There was no ventilation tank used to help draw fumes and mist, only our ceiling fans and opening a window.Only one tech was sent who had multiple jobs bouncing around before coming back to do the next phase. Scheduling took several days.Someone didn't clean a tank after use and white streaks were sprayed over our chosen dark glaze. That took additional days to work out. Tiles were broken which took several days for them to agree to fix and do it. Their "manufacturer" ran out of top coat. That took a couple full weeks to finally resolve and schedule. And we had already paid in full. No problem for them to come get money on a Sunday with an unfinished project!! We were going to do another full bathroom and our kitchen. Not now. We also had 2 family houses lined up wanting to schedule this system and a co-worker too. Not now.I gave 1 star because it does look good if you don't peer too closely. I have no idea how durable and bright the glaze will stay.
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