Pizza Ranch, Inc.
Client Reviews on Pizza Ranch, Inc.
Feedback:
Bought gift card for my moms birthday it was shipped on 8/17 and as of today 8/27 no gift card, they said 5-7 business days, its late..they need to put on website it is mailed from other area than corporate office. And it takes 5-7 business days, i will never eat there again, just bad customer service all around
Feedback:
I wouldn't even give a one if I had any other option. This restaurant clearly does not have a management team of any decent standing. The service is disorganized and shoddy at best. The product does not match the price charged.
Feedback:
Had a horrible experience at the Springfield, IL location. Went on-line, filled out their form & requested a call back. 1 week later no call back. Went back on-line & filled out a second form again requesting a call back. Waited 3 days with no call back. Called their customer service line. Was assured I would receive a call back within 24 hours. Never happened. Called a second time and was given the same assurance. Never happened. Called their corporate office and was assured the district manager would get back in touch with me. Never happened. I used to love this place, but turning in my Pizza Ranch card & I'll go elsewhere.
Feedback:
Platinum star chain restaurant. You have the best pizza in the market and perhaps the Midwest. I'd like to see Hastings, Grand Island and ESPECIALLY York, NE with their I-80 Corridor that has MASS amounts of traffic, with Pizza ranch places put up. I have to say that the first time I tried pizza ranch, it was great. the Sauce is really easy on the stomach compared to any pizza I've ever had. NO issues with heartburn after eating it. The buffalo chicken pizza, should NEVER be thin cut crust. Flavor wise. It's really well done. I have NO complaints. NONE. Some fixes needed to be done: The menu pricing needs some revisions. Single trip to the buffet plate, so you don't have to spend 12 bucks a head, maybe add a 3-slice price too. Good marketing here. (use different colors of plates BTW, that way you can use a system that keeps track of the lesser honest people. To indicate this, you could use Red, yellow, or green plates. These can be handed to the customer, so they can pay like $3-4 for 3 slices of pizza. Quality, You have Pizza-hut beat by MILES, and I can't say that I can find a good pizza joint within 600 miles of here in any direction.
Feedback:
i logged in to order delivery, site said the store was closed.Called the store, when the phone was answered i told them why i was calling and they said they had to put me on hold, where i stayed for 15 minutes. i hung up and called the store again where the actual manager greeted me and before i could say why i was calling she asked to put me on hold, i said i didnt want to be put on hold and she said she needed to put me on hold. i was on hold again for about 4 minutes before someone in the store hung up the phone on me, Such poor customer service i think ill just go to dominos. Just fyi this is the store on 84th and center omaha nebraska
Feedback:
Deliver was cold and late deliverys are very bad we have not gotten our whole order they sent some thing in place of sour cream tasted old and nasty Managament is poor at best .
Feedback:
Food was sub par at best, we are use to the one in Colorado we eat at all the time!, We were in Baxter in and decided to stop and have pizza with a side of chicken!!! We order a special pizza that wasn't out. Sausage, blah k olives onion soup. Not a hard one!!! We waited we waited and waited ate some very bad chicken soggy pizza and it never came out! So disappointed won't be back !!! We now live in St cloud we saw they had one we won't even try, I'll be in Colorado over the summer might eat there if I have time!
Feedback:
This is not an actual Pizza Ranch Restaurant just the Franchisee's Head Quarters. The ladies at the front desk were very nice to inform me that there is no pizza here.
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