PODS Enterprises, LLC
Client Review on PODS Enterprises, LLC
Feedback:
I had such a bad experience over a year ago that still every time I see one of their trucks or advertisements I get tense and curse their name. As a long term self-moving customer, I thought this company’s service would save me time loading/unloading into storage but it ended up being a horrible decision. Long story short, they are great picking up your stuff but a nightmare to get it back. If there is any slight issue, you will be totally screwed and they will do nothing for you, not even let you talk to anyone locally. The office doesn’t have anyone there to talk to. So you’re at mercy of customer service agent who will not escalate your issue or do anything to help you. While everyone in the moving industry seems to not care much for customer service, this company sets an even lower bar than I had previously thought possible. If you choose to put your belongings in one of their units, you will probably live to regret it and curse their name for months or years in the future.
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