premier-education.com
Client Reviews on premier-education.com
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Brilliant instructors who are always encouraging me all the time I am in year four and Tommy Stevens is very nice
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My 4 year old son was signed up to take part in an after school club session at the school he has just started at (reception). I conformed all 9f the details with the school before I booked this session and with both his class teacher and reception on the day of the session and everything was fine and set to go ahead and arranged. When I turned up at the end of the session to collect him there had been an issue. No body from premier education had come to collect my son for the session, and none of the teachers could find any sign of this class. I showed them my booking email and they couldn't work out why it wasn't on. What is worse is that my son's class teacher was in a meeting and a teaching assistant let my son leave the classroom at home time, without a parent or after school club provider to collect him, and he was found some time later in the play ground. The school is taking this very seriously. And were tasked with finding out why the teaching assistant had released my son from the classroom, but also why no one from Premier had come to collect them as arranged. I reported this to the enquiry form on premier education website. A few days later I had a generic email aimed at all the parents who's children were booked on this after school club, to say that not enough people had booked on to the session and so it would be cancelled and refunded. There was no response to my report and no answers. I responded to this, and they were defensive and dismissive at all points. They were incredibly unprofessional, despite supposedly being subject to Ofstead inspections. They just didn't seem to care. Very dissapointed. Especially as I did everything to make sure that this class was running and everything was organised and prepared for it to happen. The school didn't know it wasn't on and neither did I.
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My son is currently attending one of the holiday clubs in Ipswich hes loving it and it was fairly priced for what you get as well. Staff are polite and friendly and signing him up was smooth and they send emails leading up to the holiday giving you relevant information and making you feel like you haven't been forgotten.
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My son attends one of these classes at his school. Your employee Mr Vorm is the teacher there. He is choosing the players to represent the school football team. My Son has been looking forward to representing his school team for a few years and for some reason Mr Vorm has taken a dislike to my son (Very unprofessional) chosen not to include him in the team and my son is devastated.My son plays for an academy football team and weaker players were chosen over him, and he was the only child not to receive a certificate on top if it all. This guy needs to re-evaluate the way he conducts his work for you and as a company you need to keep a closer eye on your unprofessional staff.
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Updated review: Premier Sports cancelled this, but then reinstated it as part of the Sainsbury's Active Kids classes. Poor communication on that part, but absolutely redeemed with a great summer sports club.
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Should be 0
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Absolutely brilliant. My daughter who is 8 (nearly 9) loves going to Premier Education at Five Spires Lichfield. Sessions are well organised, fun and most importantly get kids active and engaged in doing new challenges. She actually moans if I turn up early to pick her up. By far and away the best holiday club going in the Lichfield area.
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(Translated by Google) EXCELLENT !!!!! (Original) ODLIČNO!!!!!
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