Edition:

Client Reviews on ProntoWash

    • 3.8
  • 13 Reviews

Most helpful positive review

0 people found the following review helpful

By Diana Bayron Oct 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Ashley Ly Jul 19, 2019

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Feedback:

Love the service he did... I left the car and when shopping with my baby girl once he was done he gave me a call it was a great service I will continue to take my truck.

Feedback:

Does Great job on buffing out scratches and stains out of the rugs and seats

Feedback:

Very convenient service. Dropped my car off and walked the mall. The gentleman that helped me texted me when the car was ready and it looked amazing. I will definitely recommend and continue to detail my car at ProntoWash! Great job guys!!!

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Convenient! Dropped of my car and did a little shopping. They text when car was done and it looked amazing! The guys were very nice. I will go back and recommend to everyone!

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I had an 11am appointment. Waited 30 minutes, tried calling and emailing to find someone and unfortunately no one answered the phone. Two thumbs way down. 👎 👎

Feedback:

I love it here! It's amazing how they can make a car look new again without a drop of water. Also I've never seen my interior so clean. A true detailing service, worth every dollar!

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Dropped off as requested and when I returned a spotless Red F Type Jaguar ! They guys were helpful and friendly. Thanks.

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Waterless car wash. Basic exterior looks better than regular waxed cars. Products are very capable of removing surface scratches.Very affordable. Convenient location for shoppers.

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Very detailed work. Happy with the service. Interior cleaning was very good.

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If I could give 0 stars, I would. Asked for quotes on Yelp, owner emailed almost immediately and I was hopeful for a great experience. I called but they were closed, however the owner actually texted me back asking if I’d like to make an appointment - great start! He set the time for 11:30am. Place is not in an ideal location. It’s actually in the parking garage under the Nordstrom on level 1. Tried contacting them to get better directions and was sent to voicemail. Texted the owner but no response. When I finally found the place, it was trashed. Meaning, actual TRASH everywhere. See attached photos - they speak for themselves. Waited around for 10 minutes after contacting them before the owner answered my text wanting to change the appointment to 12:30pm. What the hell??? HE was the one who requested 11:30am and the website says they’re open at 10am. Why is no one there?! I agreed to the time change (albeit with an irritated response understandably - see attached photos) and came back at 12:30pm expecting someone there. Texted the owner to inform him that if there was no one there in 10 minutes they’d lose my business. I was willing to spend $375 today for a good detailing and cleaning of my car. But the lack of communication and professionalism was a complete utter waste of time. So don’t waste yours by coming here either.

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