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Last Updated April 1, 2024
Client Review on Real Property Management
Feedback:
This is the second after-hour emergency and I'm not impressed with RPM. I was chided for writing negative reviews by someone in their office, but this review is warranted, just as the others were. Earlier this morning I couldn't shower because my water was shut down. No toilet, no faucet, nothing worked. I was stuck home waiting for them to fix it. I got an email update that they expected the pipe to be fixed by 5pm. Shortly before 5pm, nobody was answering their phones and I'm still without water. They're on Facebook, so how hard is it to provide updates to tenants via FB??? Or even via a message on the phone? Per the health department, no water means that the apartments are uninhabitable. I'm hopeful that they're still working on it, I don't know if they are. But it's really poor management to deprive an entire complex of water, for a day, and not say a word about it to anyone.
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