Red Robin International, Inc.
Client Review on Red Robin International, Inc.
Feedback:
I have been going to Red Robin all over the country for over 20 years. Today I witnessed the worst customer service ( Colorado Springs Southgate location ) I’ve seen at any location. The two very older blonde and brunette female employees in the bar/ dining area were very rude to multiple customers. One customer was going to sit down and the blonde employee said “ that seats already taken ... you see there is a glass there “ but their were multiple tables that hadn’t been cleaned so how could they have known that. I felt that I was an inconvenience for them rather then a customer. I never received a receipt ... from what I was told ...” the computers were down” and and my older brunette waitress pretty munched rushed me out of there ... I paused while I was drinking my drink... she took my plate and came back and was like it will be this much .. in my mind I was like ... well I guess it’s time for me to go.. since she was rushing me out so fast. I wasn’t even done drinking my drink yet. I didn’t feel welcome at all and this is not the type of customer service that should be displayed. I’m the future I will not go there when they are working and I will go in the evening where I know the customer service is always better or I won’t be returning to this Red Robin. I thought one of the things was to promote and advertise the rewards card .. that didn’t happen at all.
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