Client Reviews on Redefy
Feedback:
We chose Redefy to sell our Colorado house based on the really great experience a friend had - quick, easy, awesome! Our own experience was everything but great. First, be aware you will deal with MULTIPLE people throughout the selling person versus a single agent. For us, this was NOT clearly explained and ended up leaving HUGE gaps in communication. Second, never question what the agents are actually DOING to get your house seen. They WILL NOT do open houses. YOU do. They WILL NOT show your house during showings. They WILL NOT go to realtor meetings to share your listing outside their own office. They INSIST your house is listed on "literally thousands" of sites, and then they sit on their hands and wait. Third, do not express concern over no showings, ALL you will get is EXCUSES (ie, market is shifting, busy time of year, too far out of town, price too high, etc) We were fed every excuse in the book, yet the few showings we had (that gave feedback) actually stated our price point and location were great. Fourth, expect your frustration to be met with condescension, to be spoken to as though you are a toddler, AND expect to be told one thing by the "listing agent" who then turns around and tells the other team members EXACTLY the opposite of what he told us both face to face and over the phone. Finally, Redefy did not go to bat for us for ANYTHING. Yup. Flat rate. Fantastic. but then we ended up paying way, way more at closing because they absolutely refused to have OUR back. LESSON LEARNED: Sticking with a local realtor and brokerage from now on.
Feedback:
You get what you pay for. Not around on Saturdays and good luck getting a response on a Sunday. Not even close to a regular realtor. They take your 300$ for MLS then you are pretty much on your own! I would not recommend them to anyone. Not very professional or ethical either!
Feedback:
John Coyne was awesome. Couldn't recommend John and his team more highly. He was prompt, accessible and did a great job explaining the comps to help get us to an ideal listing price for our home. His pictures were outstanding. After we went live on the MLS, his team handled it flawlessly. Couldn't ask for a better real estate service or agent.
Feedback:
Best RE company hands down. Why wouldn't you save thousands. Don't go with anyone but Redefy.
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Redefy is INCREDIBLE - amazing staff, efficient and knowledgeable, friendly and helpful. They made buying our first home SEAMLESS. 10/10 I would recommend them to anyone! I am so grateful we chose to work with them throughout this process (of buying our first home) - we were incredibly nervous about figuring out this whole process for the first time, but Redefy might it so incredibly simple. I am beyond appreciative for this group and what they did for us and continue to do for others!
Feedback:
Horrible! Realtor John is awful.
Feedback:
The answered my questions when I contacted them and seemed generally helpful.
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This is a great deal in certain ways. If you pay up front, you can pay a $2500 flat commission to Redefy to put your home on MLS and hold open houses. Beyond that, they're very hands off--you really won't hear from them unless you contact them. In my case, there were some important things about selling a condo that they didn't know related to FHA, which precluded the sale of the condo. Ultimately I pulled it off the market. That $2500 is good for a year, so I'll try again, perhaps, at this time next year.
Feedback:
I worked with Pam Gromer on the purchase of my first home. She was fantastic and would highly recommend her to anyone in the market for a new home.
Feedback:
Pam Gromer was AMAZING to work with. She was in great communication throughout the entire process and made it easy for us to help our mutual client close on time. I hope I can work with her again!
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