Client Review on Redefy
Feedback:
We chose Redefy to sell our Colorado house based on the really great experience a friend had - quick, easy, awesome! Our own experience was everything but great. First, be aware you will deal with MULTIPLE people throughout the selling person versus a single agent. For us, this was NOT clearly explained and ended up leaving HUGE gaps in communication. Second, never question what the agents are actually DOING to get your house seen. They WILL NOT do open houses. YOU do. They WILL NOT show your house during showings. They WILL NOT go to realtor meetings to share your listing outside their own office. They INSIST your house is listed on "literally thousands" of sites, and then they sit on their hands and wait. Third, do not express concern over no showings, ALL you will get is EXCUSES (ie, market is shifting, busy time of year, too far out of town, price too high, etc) We were fed every excuse in the book, yet the few showings we had (that gave feedback) actually stated our price point and location were great. Fourth, expect your frustration to be met with condescension, to be spoken to as though you are a toddler, AND expect to be told one thing by the "listing agent" who then turns around and tells the other team members EXACTLY the opposite of what he told us both face to face and over the phone. Finally, Redefy did not go to bat for us for ANYTHING. Yup. Flat rate. Fantastic. but then we ended up paying way, way more at closing because they absolutely refused to have OUR back. LESSON LEARNED: Sticking with a local realtor and brokerage from now on.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
