Rent-A-Center, Inc.
Client Review on Rent-A-Center, Inc.
Feedback:
I went to the store on Fredericksburg road in San Antonio . I gave them 1000 upfront for a sofa sleeper and a recliner and they brought me them with bed bugs ..after having them a week my mom was getting bit and went to the hospital to be told it was bed bug bites ..then I had 2 exterminators come out and inspect and sure enough it was. I complained to them and not once did the store manger ever call me back. I had to call and call over and over again and deal with Ruben ..first they could refund me Like 700 of my money for bs reasons and now he starts having issues with his computer that won’t allow for me to get a refund on my cc. So now he has to send over a fax to corporate to request for a check to be mailed to me. This has been a total nightmare. And I had to buy new sofas from famsa that was another 1000 there. And when I call they make it sound as if I’m a bother or the issue. Oh and I called corporate just to be transferred back to the store. What a joke don’t ever buy from them worst service EVER!
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