Renters Warehouse
Client Review on Renters Warehouse
Feedback:
To say that dealing with renters warehouse has been disappointing is an understatement. We had excellent communication up until the day we signed our rental agreement. Once the agreement was signed the agent that we had worked with has not returned emails or phone calls. I went to pay our first months bill one day before it was due and found that my account is not set up to accept online payments. However, the only way they allow you to pay is online via there website (and supposedly there is an option to set up auto pay but this option is not in my account anywhere... also verified by the customer service rep) or mail a cashiers check or hand deliver a cashiers check. Neither of which are convenient to the tenant. I have called the contact number 3 times and every rep I have spoken with has been very kind but not helpful whatsoever. I have now been charged a $50 late fee due to the lack of attention to my requests by renters warehouse. If you are looking to rent, I would suggest that you save yourself the hassle and find a different property that is not managed by renters warehouse.
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