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Last Updated April 1, 2024
Client Review on Ritas Franchise Company
Feedback:
Arrived at 8:49 , on the first day of Spring after dinner. Associate was outside cleaning and yelling out to customers as they arrived “ There’s no more ice’”. When I explained that the offer was until 9pm. She stated “ I’m not going to make more ice. Ice takes 30 minutes to make, I’m not going to make more “ . When I asked “why didn’t you make more at 8:30? She stated “ I did for those that were on line I’m not making anymore , I’m just not “ she later agreed that she would only extend the offer for the next day for my party of 2 and another party of 2 that arrived seconds before me. As cars arrived she continued to yell to arriving customers “ No more ice”. When asked if the offer was good the next day, they were informed No !
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