Client Reviews on Wpi Decorating
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I was referred to Savewood Cabinet Re-finishers by a friend of mine. They do a great quality job and give you a date/time when they will be able to start the job and finish it. My experience with them has been great. My sales person Miguel Zenteno explained the whole process, set the expectation and was pretty prompt with his reply to my texts or emails. The painters were a delight to work with. You should not be in a rush to complete the job. Be patient. You have to let them work at it and the end the result is simply fantastic. My working relationship with Miguel and his manager/owner Mike was great and that is one of the many reasons that I have a very modern updated kitchen that is getting rave reviews from my friends and family. If time is on your side (they are very busy) then I highly highly recommend Savewood Cabinet Re-finishing. You will save a chunk of money and have good peace of mind! We love our kitchen and enjoy it every day! Thanks to Savewood and their staff for revitalizing our dated kitchen! Good Job Mike, Miguel and team!
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Mike, the owner, was truly professional. Mike values his customers and the quality of the work his company does. He visited our home and explained the whole process for refinishing our cabinets. He addressed all our questions and concerns. It's not often today that you meet someone that is dedicated to their customers and the quality of the work they provide, Mike is that guy and SWKCR is that company. We recommend SWKCR to anyone looking to get their cabinets redone.
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Great job, Cabinets looks great!!! Jim and Lee
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Great work and cabinets look awesome!!!! Just a follow up a year later, 2019 , still look great. I had some nicks from wear and tear and they came right out to retouch once I called. Thanks again on catering to your customers.
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I thought the pricing seemed reasonable at about $3500 with the processes they take to ensure a quality finish. When I asked about a timeline and was quoted 7 weeks I said sorry but I don't see that working then she asks me what I thought was reasonable when I said 4 weeks she starts laughing at me... Ill spend another 2,000$ and just buy new.. You are ignorant and don't deserve my $ .
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I had my doubts about refinishing the kitchen from dark cherry to Dove White wow was I wrong it looks excellent . The quality is factory finish the crew is very clean and hard working and the owner is very organized from start to finish very satisfied. Thanks Mike.
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We have had a great experience. Our initial contact person was responsive and prompt, and the quality of work was great. We get tons of compliments. We turned our dated knotty pine cabinets into fresh, clean white cabinets that made our kitchen into a modern country aesthetic. <br/>After a few years, we had a couple of nicks (one of which from me dropping a knife that hit the door), and Jane was great with respraying a couple of doors for us and getting us touch-up paint at no cost.<br/>I highly recommend!
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The process of getting our small-sized kitchen cabinets refaced has taken over three months. All throughout, there has been a total lack of communication regarding the timeline and late notices. For example, on two occasions (July 1 and July 14), the salesperson (Eric) emailed only 12 hours or less in advance saying that they will not be working the following day. With the sander and the painter, we were told that they would come at 9:30AM every day, but they came over an hour late every day, and on one day, the painter did not even show up even though he explicitly said he would come the next day. I emailed Eric twice to which he replied to only one of those emails multiple days later, and I spoke to the owner, Mike, about the painter not showing up on Thursday, July 9. He was very disrespectful in his tone and said that he doubts the painter (Fidel) said that he was going to come on Thursday, Fidel has been working there for 20 years, and he himself has had the company for 30 years and thinks he has done well for himself. I do not understand how that has anything to do with the issues of poor punctuality and lack of communication. He said he would call me back when Fidel got into the shop and that he would schedule the final installation and paint day with me over the phone, but I have still yet to hear from him. We set a tentative day of Wednesday, July 15 for the install and paint, but tonight, Eric (salesperson) emailed and said that they will not be at our house tomorrow. I feel a total lack of respect because my time has been spent waiting for them to finish the small-scale project, waiting for them to come when they said they would, and waiting for them to respond. I have had to miss days or work and reschedule my kids' doctors' appointments numerous times because of their sudden delays. I would have appreciated more frequent notices on the progress of the project and as owner and manager of the company, I wish Mike would have followed through with his word when I called on July 9, and I wish he would have also called himself today, as he said he would, rather than tell his employee to email me 12 hours beforehand. In terms of the project, not only has it been excruciating slow but my bowls have white paint splotches on them as well. It was one of the very first projects I wanted complete because I have a young toddler and a baby at home, and safety is of utmost concern. The delays have not merely been a hassle but a safety issue; therefore, I tremendously regret choosing Save Wood.
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Great professional work! Excellent value!
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From start to finish happy happyAlways got prompt phone calls back, sales people great, installers great. Done product fantastic!When we got our quote we were thinking "seriously, that's it?"Wow well worth it!
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