Snap Fitness Center
Client Review on Snap Fitness Center
Feedback:
Jessica Davies - Member of Snap Fitness in GA. *A matter of safety has brought me here today. I signed up in December. Which, I had been to this gym many times when my mother paid for a membership, and I would pay for classes when I would go with my friend before that. But, December is when I got my own membership. I had not had any issues at all until sometime in January. My card stopped opening the door. I thought it was just me until management figured out it was the door sensor. Okay, so what? Things quit working. No big deal. Well, here it is April 1 and the door is still not working. And, when I say 'not working', I mean it is UNLOCKED and open 24/7. I do mean 24/7. Let that sink in. Committed, paying members are being charged a monthly fee to be a member of this gym, to have unlimited 24/7 access, yet ANYONE in town can pull up, go inside and use the facility. Not only is it unfair, but it is unsafe. There are many times I am there alone. And, while I love having the gym to myself, I don't like feeling nervous or scared that someone could come in and hurt me. Not just me...the wonderful people that work there. My gym location is not on the best side of town either. I actually had my purse stolen out of my car while parked in the parking lot back in January, too. But back to the review. Yes, ANYONE can access this gym. Apparently there has been a locksmith come out and look at it, but nothing has been done to fix it. Y'all....the door literally stays open 24 hours a day, seven days a week. Like, no one is upset about that? I am. I have contacted the owner twice. Nothing has been done. Not only is the door not working, but the tanning bed has 17 bulbs out! 17!! SEVENTEEN. I can't get my tan on with 17 bulbs blown. Again, I have mentioned this twice to the owner. Other members are voicing their concerns but no one is hearing us. I was told yesterday that I would get a call from corporate sometime today (on April 1) but I have yet to have anyone contact me. I emailed. No response on that either. I called one of the only numbers I could find. No answer so I left a voicemail. Judging by the reviews on here...I can guess I won't hear back from anyone. Which is a shame because I really enjoy my gym. I love the classes and the staff. It has always been clean, and other than the door and the tanning bed...everything works just fine. I also got a super great deal during a promotional they had going on last year. So, its not like I want my money back, I just want to feel safe and no one seems to care.
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