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Last Updated March 1, 2024
Client Review on Snap-on Tools
Feedback:
Buyer be aware -Ripoff, straight forward ripoffOwned snap-on ratchet F710 ALS for a long time.Plastic handle brokeCalled Snap-on customer support with the attempt to exchange it , due to it being on " Life Time Warranty" Customer support refused to exchange it, for 2 reasons:- must provide proof of purchase ( purchased 15-20 years ago)- the item is discontinued Wanted me to spend another $125 and Directed me to purchase another ratchet from them.Doesn't it sounds like ripoff to you?What's the purpose of buying one of the most expensive tools where the company gives you the runaround and doesn't even honor their warranty?Snap-on, one little ratchet costs $125 +Where you can buy the whole toolbox worth of decent good quality tools from the company that would honor their warranty- no questions asked.Reader, next time you spend a dollar with Snap-on, ask yourself this question: Am I buying the tool or their good marketing efforts?No more Snap-on, you've lost my respect forever.
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