Tim Hortons (Canada)
Client Review on Tim Hortons (Canada)
Feedback:
Tim Horton is spinning in his grave. If he only knew how the business that he co-founded is been run today. Complete lack of customer understanding, zero patience for the client to communicate their order, employees that are under constant pressure to provide quick but unsatisfactory service, the list is endless. Why do we as customers still provide this place with our hard earned money? Maybe It’s the convenience,or the hope that perhaps next visit will be better. I’ve been trying to get my bagel toasted by tims to my liking for the last few years and haven’t succeeded yet. Maybe I enjoy the challenge. An anxiety inducing experience to say the least. Corporate, are you listening? Is anyone there????? Are you so blinded by the shareholders and bottom line that you’re willing to let customers go unhappy? It’s only a matter of time before it all collapses in on itself. No amount of fake chicken sandwiches and fingers will be able to save you then. Get it together, retrain the mental attitude of your employees to properly listen to customers and serve them the food they deserve. I’m breaking up with you timmies. Good bye.
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