Tim Hortons USA
Client Review on Tim Hortons USA
Feedback:
If I could give this restaurant ‘O’ stars, I would. After two years, you would think that the service would get better even after management changes, but it just continues to go downhill in cleanliness and service, not to mention getting orders right 😡most employees are disinterested or just plain rude. I was just in the DT at the order speaker asking if anyone was in there because no one would answer (9/2/18, 1:23 pm, W Broad St location). I then drove to the window, proceeded to wait behind another vehicle for almost 5 minutes and when I got to the window, they asked what I had ordered. I looked at them and told them I couldn’t get anyone to answer me in the speaker. I pointed back to the car far, far behind me, still waiting at the speaker, who was probably still waiting on someone to answer him too. they said ‘oh it’s probably our headphones, I think the batteries are dying.’ I saw them all look at each other, looking really bored, and it made me wonder how many customers they were actually able to serve that morning with the batteries dead. I held my tongue and ordered my Lg dark roast with 4 sugar + 2 creams. I just got home and the coffee is horrible!! It’s cold and tastes old. When is anyone going to do something about his place?? It takes more than a few minutes to write a review, so I usually just don’t go back, but I’m going to write one every single time I go back to give good people a heads-up!
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