TITLE Boxing Club
Client Review on TITLE Boxing Club
Feedback:
Talked to the "person in charge" of cancellations after a general decline, firing of great and committed trainers for trivial things, and changing from trainers making their own routines to cookie cutter routines that never changed. I had been a part of TBC for 5 years, and loved it until corporate demanded the changes be made. I called and asked to cancel my membership. They emailed me a cancellation form and I filled it out and sent back within a couple days. I was told that I could still go for 30 days and would be charged one more time. 15 months later I am still fighting with them. I finally cut the card off. Even though, I had to cancel and move alot of other things from that card to. Which was another annoyance to add to this situation. They then had an office call me to say that I needed to pay for last month and update my card info. Which I told them absolutely not and explained my situation. The lady told me she was a 3rd party company, would notate in my account. She said she couldn't help me with my issue but to call corporate again. They now owe me over $500 in charges that should have been taken care of 15 months ago. This company sucks.
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