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Last Updated April 1, 2024
Client Reviews on Trade Secret
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- 4.4
7 Reviews
Feedback:
Some of the best deals on hair tools and high end hair care plus free shipping, which is awesome! They threw in a bunch of samples and when I wanted to return a product, what I thought would be a nightmare was really quite easy. The people were very friendly and response was quick. These people are top notch!
Feedback:
Worst customer service. I will never shop here again.
Feedback:
Absolutely amazing staff, I was looking for a purple shampoo due to how brassy my hair gets since I've dyed it blond. They have a variety of products and a variety of shampoos. They helped me select the perfect purple shampoo depending on my tone of hair and type. Used it last night and it's my new favorite. Im also a huge fan of tape in extensions and I love how easily I was able to match my hair to their extensions. Once I got home I was very impressed at how are ft the hair was. I would definitely recommend going to trade secrets. They have a wife variety of products and makeup for all your needs. I'll forever be a loyal customer and bring friends with me the next time I visit.
Feedback:
There was such an amazing selection and the staff were so helpful and accommodating ❤️ Would recommend to a friend ❤️
Feedback:
Wow, I just absolutely love this store. They have everything in one! Hair, nails, and products it’s a perfect one stop shop with great prices☺️☺️☺️
Feedback:
I can't remember ever writing a review for anything but the customer service that I received from Patrick Commisso, an e-store manager at Trade Secrets was top notch. There was a shipping problem with a product that I ordered online for my mom - an online mistake I made - and Patrick was back and forth numerous times, updating us constantly on the progress. He was very polite and professional and went out of his way to make a potentially stressful situation smooth and easy. Working in the professional world nearly 20 years now, its been rare that I see this level of professionalism. I would definitely order from Trade Secrets again.
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