Wyndham Hotels & Resorts, Inc
Client Review on Wyndham Hotels & Resorts, Inc
Extremely bad customer service!!!
Hired For: Hospitality - Hotel Franchises in 2024
What was the best part of the experience?
Nothing really aside from housekeeping only 2 or 3 members of the staff are pleasant and have good customer service. The rest are rude and have no customer Er service skills what so ever. The receptionist is mean and condescending as well as the manager who also implements Intimidation tactics with the female guests.
What would you change about the experience?
A friendlier staff that is better trained in custom service that treats their guests with respect and kindness, and a little bit of patience instead of being condescending and rude.
Feedback:
Something needs to change at the hotel no guest likes to stay somewhere where they are not treated as guests. Even when you hear them on the phone with a guest in a room, they are rude and unhelpful Like it is a burden to do their job people pay to stay at a hotel they should be treated as such.
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