U-Save Car & Truck Rental (Canada)
Client Reviews on U-Save Car & Truck Rental (Canada)
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SCAM ALERTWhen you get charged $1200.00 dollars for a 10 day rental at U-Save and then go to Budget and rent a car for 14 days with unlimited mileage for $480.00 you realize the business name is simply bait and should read "You-PAY Car and Truck Rental" and you wish you had the option to leave a negative 5 star review.Consumer Beware!Caveat;3 weeks later somebody from this place tried to charge my card $350.00SCAM
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Good use car thats why my suv. Buy there and cheap
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I have rented delivery vans from this company for years. Being a small business owner myself, USave is our ‘go-to” when we need an extra van for flower deliveries around the holidays, weddings, or our vehicle is in the shop. U-save always comes through for us, with a great vehicle, exactly what we need, at a reasonable rate, and the customer service is top notch. This past week Joyce and Renee once again impressed me with their great attitudes and got me rolling out on schedule. THANK YOU for always coming through for us.Tanya Anderson- Owner, Springs in Bloom Florist
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We came to rent a car one morning during operation hours, no answer at the door, it was locked, and they didn't pick up the phone, no one was in there (6/20/18). We needed a last minute rental and would have paid good $ since all the corporate places were sold out.
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I love this place... friendly staff and service... always accommodating
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I have been waiting to write this review for a while, but after this morning I think its time to give it. We bought a 2015 Yaris from them back in February after we received it from the Rental Fleet side of things. Within weeks the thing started having issues. We took it in to have it looked at and their Master Mechanic was baffled at what the problem could be... apparently did $400 worth of work and a hose blew off the engine when he took it for a test drive to see if he fixed the issue. They said it needed to go to Toyota but because it was still under factory warranty, so not to worry, but felt the need to include the information that "If Toyota doesn't cover it, its $700 for them to tear apart the engine" but again, told us not to worry and that things shouldn't be an issue. Guess what! Toyota said that the clamp in question is not in fact factory and someone messed with it, therefor, its not their issue. The extended warranty we bought to cover this stuff just in case - wont touch it either because this thing is still under factory... All U Save has done with shrugged and asked for their money. When we ask what payment options are to get the car back, they tell us to give them the 1,500 worth of work first, then we can work out a maintenance payment plan. If we had almost 2 grand laying around, it would have gone to the down payment at the time of purchase. That is what they have called working with us. From day one, its been about money first - never customer care.We have been renting a car since then just so we can get to and from work and school. Today, they showed up for the second time and took the rental because they claim we were behind. These people don't care about you. Drive, far, far away from them. You know that typical used car salesman stereotype? That is these guys ALL over - shady and will bend you over without lube. I suppose its time to involve the BBB.
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They are very help and will work with you.
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I rented a car from them around a year ago, almost did yesterday also as my vic broke down. They had great service. It was quick, friendly, fair, and affordable.Also, read the owner responses on here. He has mastered passive-aggressiveness while remaining professional. His responses to negative reviews are a work of art... truly skillful. Well done sir!! I'll definitely be back next time i need a rental.
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Excellent service! Joyce rocked & had me in & out. Plus, car was clean & super condition. The entire staff and auto shop giving AAA++!
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WORST SERVICE EVER.
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