Client Review on Vision Trends
Feedback:
I took my kid in to get new frames and lenses. The doctor was great but everything before and after that was horrible. The first room they bring you in to do the eye exam was overcrowded. It was difficult to maneuver and hard to hear over the conversations of the other people in the room. The experience with the doctor was great but after that the frame selection process was rushed. The sales rep kept telling me I had $75 toward frames and I had to remind her multiple times it was $110. After the selection was made I checked to see what these frames sold for just to make sure the insurance company and myself are getting a fair deal. The frames they had listed for $190 were currently on the manufacturers website for $103. Almost double the price. I checked other frames and all were just about double the price. So what seems like a good price after insurance is just about retail. When I asked about the price I was told there is nothing they can do. With my kid having a broken pair of glasses held together by tape I had no choice but to take it up the rear. He already waited about aweek for the appointment and from reading current post the new pair won’t be in any time soon.
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