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Client Reviews on vocellipizza.com

    • 3.9
  • 58 Reviews

Most helpful positive review

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By Adam Chornesky Oct 16, 2019

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Most helpful critical review

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By Alice Creel Oct 19, 2019

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One of Montgomery county secrets...

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I like the one line ordering .u put a code in and get 20%off the prices are to high but food is good. And fast . Only thing I didn't like was the tomato sauce on meatball subs. The white pizza is good. And salads are good.

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The food here is great, and I've had a handful of good delivery experiences (enough to give three stars) but it's actually a running joke in my family that the people who work there are incredibly spacey and unfocused. On multiple occasions we've called them and had to talk the employee through every individual letter of our (very simple) address, being asked, slowly and multiple times, what each letter was, sometimes even taking 20 minutes just to clarify the address. These conversations have been so ridiculous and the employees so comically slow that we've actually found it hard not to laugh on the phone. I wish I could describe in words how hilarious it is, but it's gotten frustrating. We always seem to need to ask somebody else to take our order. We'll also get conflicting messages from different employees and managers as to whether our house is in the delivery area (it definitely is) and it seems like their computer system is never quite working. I remember a recent time, I ordered and everything seemed to be fine. I commented as such to my parents since we avoid ordering there unless we have a lot of time on our hands to make that call. After an hour went by, I called the place, and they said they thought I wanted carry out, which I had specified multiple times I did not, sending my entire family into laughter. Fortunately, the manager (who was not the person to take the order) was kind enough to fully reimburse us.It seems to have gotten a little bit better recently, but again, it's developed a reputation among my friends and family for weird service. I can't speak for ordering in person, as I personally never have, but this is the closest pizza place to me, the pizza itself is great, and it would be nice if I felt more confident ordering delivery from them.

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They have just raised their delivery fee to $3.25 per delivery. And this money does not go to the driver but to the franchisee. The pizza is good, but so is the competition's. And the delivery fee is getting ridiculous. An hour later, there is no pizza and the store manager is rude, unhelpful, and full of nothing but excuses. Go elsewhere.

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Excellent and delightful food, I love the vibes the spot has, and the staff members were friendly. I will surely come back in the future.

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Phone service was rude while placing order! Then picked up food and came home to find a burnt pizza and worst steak n cheese of my life!!!!

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The food was awesome! The mushroom appetizer was great and baked chicken tenders. They should have fries or onion rings added to their menu. Other than that good food

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They didn't have very good seasoning in the in the pizza

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Great food, great meet and greet as you enter the restaurant, which is rare these days!! Highly recommend this pizzeria, best around here!

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Good food

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